*Eligibility: I understand services are available only to adults (18+) who are physically located in Michigan at the time of each virtual appointment.

*Services Not Provided:

I understand Sarah Santiago does not provide couples therapy, family therapy, or emotional support animal (ESA) letters. If these are requested, the appointment will end and I am still responsible for the $200 fee.

*Referrals:

I understand that at any point, Sarah Santiago may determine my needs are best supported by another provider. If this occurs, I am still responsible for payment of any sessions already completed.

*Insurance: I understand Sarah Santiago is out-of-network and does not bill insurance. I am responsible for verifying my insurance coverage and submitting any claims directly with my insurance.

*Fees: I understand the fee is $200 per 50-minute session, due at the time of service.

*Cancellations & Missed Appointments: I agree to give at least 24 hours notice to cancel or reschedule. I understand that late cancellations or missed appointments will be charged the full $200 session fee.

*Credit Card Requirement:

I understand that once my appointment request is approved, I must place a valid credit card on file within 24 hours to reserve my appointment. If I do not, my appointment will be cancelled.

*I authorize Sarah Santiago to charge my card for session fees, late cancellation fees, and missed appointment fees in accordance with this policy.